FAQ's

Here's some more relevant information for you.For other enquiries, you may contact us: hola@yumeschool.com

What are your opening hours?

We are open Mondays to Fridays from 8am-6pm (Core Hours). We also offer extended operating hours of 7am-7pm (subject to availability).

Can I bring my children in later, or pick them up earlier than the regular nursery hours?

Early drop-off from 7am and late pick-up until 7pm are available for an extra charge. This must be pre-booked in advance. You can choose to pickup your child earlier during the day, we ask you to let us know in advance in case they will be missing any meals with us.

Is the nursery open on Bank Holidays & weekends?

Yüme Wandsworth is open 51 weeks per year, excluding weekends, UK Bank holidays, and two inset days. The nursery closes for one week between Christmas and New Year.

Do you offer half day sessions? And term-time only sessions?

We do not operate on a term time basis, as we’re open all year long (see above). There’s a Waiting List for half-day sessions, with very limited availability for 5 AM or PM sessions only. For more info on our T&Cs, contact the nursery.

What do my nursery fees cover?

Fees include all freshly prepared meals and snacks, premium nappies and day-trips (if applicable). Our fee structure is subject to Terms and Conditions.

How many meals are included in a normal day?

Children are offered breakfast (until 9am), morning snack (around 10.30am), lunch (12pm), afternoon snack (before 3pm), and afternoon high tea (4-4.30pm). All dietary requirements and food preferences are considered for each meal.

Can I swap or change my sessions?

Changes in sessions are only applicable for the whole month and subject to our T&Cs. We do not offer swapping or changing sessions; however, you can choose to add additional ad hoc sessions to your child’s plan (subject to availability).

What is the Settling in process like?

We offer three settling in sessions, the week prior to your child’s official start date at the nursery. These are 1, 2 and 3hrs long each, with the first two being accompanied by a parent (for the whole session, or partially). These sessions are included in your Registration Fee.

What’s your sickness policy like at the nursery?

We operate on strict health and hygiene standards at the nursery, with an onsite housekeeper. Children with a fever are requested to stay at home for 24hs before returning to nursery. Children with vomiting or diarrhoea symptoms are required to stay at home for 48hs. For more information, please contact the nursery.

Still have questions?

Don't hesitate to reach us.